Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabby Briseno

Gabby Briseno

December 6, 2024

5  out of  5
rating by Gabby Briseno
"Yesenia was very kind and helpful. She explained everything in detail and very clearly. Super quick process. Thank you Yesenia."
Profile photo of Relle Rell

Relle Rell

October 25, 2024

1  out of  5
rating by Relle Rell
"Insurance increases every few months agents aren't any help."
We responded:
"I’m sorry that you feel that agents aren’t any help. We always try our best to assist our customers. You’re right, insurance premiums have increased in California. We understand your frustration and I hope we can work together to revisit possible options."
Profile photo of GeE MORAles

GeE MORAles

October 23, 2024

5  out of  5
rating by GeE MORAles
"Good service Straight to the point and worked something out for my budget ."
We responded:
"Thank you GeE! We truly appreciate your business! We are happy to have you as part of our State Farm family! 😊"
Profile photo of tara thurston

tara thurston

October 16, 2024

5  out of  5
rating by tara thurston
"Gabriel was fabulous!! She was very knowledgeable. I was able to purchase car Iinsurance for myself and my daughter, in addition to life insurance, in a short time! Thank you Gabbie! I wish all representatives were like you."
We responded:
"Hi Tara! Thank you so much for the review!! I’m glad that Gabby was able to assist you and your daughter efficiently and quickly! We look forward to working with you and your family in the future! 💕💕"
Profile photo of Tracey Smith

Tracey Smith

October 2, 2024

5  out of  5
rating by Tracey Smith
"Rene' Hawkins and her staff are extremely professional and knowledgeable. They have serviced me and my family for over 20+ years. I highly recommend!!!"
We responded:
"Thank you Tracey!! Truly appreciate you and your family for supporting my agency and my team all these years!! Looking forward to the next 20 years!! Take care! 💗🙏🏾"
Profile photo of Steve Buchanan

Steve Buchanan

October 1, 2024

5  out of  5
rating by Steve Buchanan
"Yesenia Garcia has amazing customer service. She is always very helpful and goes above and beyond to help our family. Yesenia has helped us get life insurance, boat insurance and automotive insurance. It's always a nice and great experience when speaking to Yesenia. She is always there to answer my questions"
We responded:
"Thank you Mr. Buchanan! We truly appreciate your business and faith in Yesenia and our office. I’m so glad that Yesenia was there to help your family with one of the most important policies you can buy, which is life insurance. We look forward to serving you and your family in the future! 💗😊"
Profile photo of Diane Johnson

Diane Johnson

September 14, 2024

5  out of  5
rating by Diane Johnson
"I've always looked forward to speaking with Ashley🌞 She's pleasant and very knowledgeable each time I call with questions She's a keeper❇️ Ashley represents state farm insurance well Hip-Hip-Hooray"
We responded:
"Thank you Diane!! We truly appreciate you and your business. I’m glad Ashley was able to provide you with the best service! I agree she is a keeper. 😄. You have been with our agency since we opened over 17 years ago! I’m thankful and blessed to have you as a customer. 💗"
Profile photo of Zumekia Jenkins

Zumekia Jenkins

September 5, 2024

5  out of  5
rating by Zumekia Jenkins
"Very great customer service from Yesenia! I look forward to dealing with her because she’s knowledgeable and communicates sufficiently."
We responded:
"Thank you Zumekia!! We so appreciate your business! I’m pleased to know that Yesenia was able to assist you. Grateful to have you as part of our State Farm family! 💗"
Profile photo of Cam Clifton

Cam Clifton

August 28, 2024

5  out of  5
rating by Cam Clifton
"It was a pleasure to work with Yesenia. She was helpful and actually cared about my concerns. 10/10"
We responded:
"Thank you for the review Cam! We appreciate your business and I’m glad Yesenia was able to address your concerns. Thanks again! "
Profile photo of Lily Alamillo

Lily Alamillo

August 2, 2024

5  out of  5
rating by Lily Alamillo
"Great customer service and experienced. I highly recommend Rene Hawkins and her team. Ashley displayed patience as my mom asked questions related to insurance."
We responded:
"Wow! Thanks so much Lily! We truly appreciate your business and support of our agency. I’m glad that Ashley was able to assist your Mom with all of her questions. We look forward to working with you in the future. 💗"
Profile photo of abner garcia

abner garcia

July 30, 2024

5  out of  5
rating by abner garcia
"Gabby Montoya has been a very helpful/understanding agent. She has helped me through every process and has had an answer to every question that I asked. State Farm has been very helpful!!!"
We responded:
"Thank you Mr. Garcia!! We truly appreciate your business. I’m very glad that Gabby is able to assist you to make your experience with our office a great one!! We look forward to assisting you with your insurance needs in the future! 😊"
Profile photo of Leo Rha

Leo Rha

July 29, 2024

5  out of  5
rating by Leo Rha
"Very friendly workers . Excellent service ."
We responded:
"Thank you so much! We appreciate you and your business!! 💗💗"
Profile photo of martha chapman

martha chapman

July 17, 2024

5  out of  5
rating by martha chapman
"This team is very professional - excellent customer service. Renee is a wealth of information - very organized - attention to detail quality with exceptional customer service."
We responded:
"Thank you Martha! We really appreciate you as a customer. I’m glad I was able to assist with your car and financial services needs. Looking forward to the future! 😊"
Profile photo of Stephen Gerhardt

Stephen Gerhardt

July 10, 2024

5  out of  5
rating by Stephen Gerhardt
"Although I had to move my various Insurance products to a different carrier due to State Farm's current stance on underwriting home policies in California. I highly recommend Rene Hawkins and her team (especially Yesenia Garcia) for their guidance over the years. They were very responsive and provided excellent guidance."
We responded:
"Thank you Mr. Gerbardt, that means so much to my team and myself. Of course we hate to see you go, but thank you for being a loyal and supportive customer. Don’t worry I still have your information! 😊 Take care and God bless. "
Profile photo of Dominique Taylor

Dominique Taylor

July 10, 2024

5  out of  5
rating by Dominique Taylor
"I had an excellent experience with Yesenia She was incredibly knowledgeable about car insurance options and took the time to explain everything clearly to me. She helped me find the best policy that fit my needs and budget without any pressure. Her customer service was top-notch; she was always responsive to my questions and made the entire process easy and stress-free. I highly recommend Yesenia for anyone looking for a trustworthy and reliable car insurance agent!""
We responded:
"Thank you so much for your feedback; we are happy we could offer you service excellence! Please don’t hesitate to contact our office with future questions. "
Profile photo of Regina C.

Regina C.

July 3, 2024

5  out of  5
rating by Regina C.
"Thank you for your professional services and outstanding customer support. Always above and beyond!"
We responded:
"Thank you Regina! We truly appreciate you and your business! Have a beautiful summer and we look forward to working with you in the future! 💗"
Profile photo of Jamie L. Gee

Jamie L. Gee

July 2, 2024

5  out of  5
rating by Jamie L. Gee
"Yesterday I called in and I talked with Yesenia she was really nice and helpful! I’d give her a 10 star rating! Thank You so much for your help looking forward to talking to you about my Sons other vehicle!😊"
We responded:
"Thank you Mrs. Gee! I’m so pleased that Yesenia was helpful and took care of your auto needs! We appreciate and thank you for your business! We look forward to talking with you soon! Enjoy your summer! 💗😊"
Profile photo of Pazetter DELERY

Pazetter DELERY

July 2, 2024

1  out of  5
rating by Pazetter DELERY
"Rene’ Hawkins’s agents are rude and don’t have time to explain your policy with all the changes that California is doing to Insurance, all I needed (Gabby), the insurance agent that I spoke with, is to help me understand what I’m paying for. Her attitude could have been so much better. ( i’m a school teacher not an insurance agent) 🤷🏽‍♀️ Diane Sinner’s office was so helpful."
We responded:
"Mrs. Delery, I’m shocked to hear that you had such an experience at my office. If my team treated any customer in such a way, they wouldn’t be working for me. One of our core values is to help our customers make the best decisions regarding their insurance. Gabby has always assisted our customers with the respect and care. She really thought she was assisting you by giving different options that would work best for you. I apologize that you didn’t receive the information the way it was intended. I’m glad that you didn’t leave State Farm and I agree that Diane Sinner is an excellent agent and wish you the best in her office. "
Profile photo of Eric Sanchez

Eric Sanchez

June 19, 2024

5  out of  5
rating by Eric Sanchez
"Gabby @ Rene’ Hawkins State Farm Agency always provides me with fast, professional, and informative service whenever I reach out for updates regarding my policy. I know I can count on her alongside the rest of the staff here to handle all my problems and requests! Thank you!"
We responded:
"Hi Eric!! Thanks so much for the review! I really enjoy hearing that Gabby along with the rest of the team is taking care of our customers!! We look forward to our continued relationship! 😊"
Profile photo of Arthur Head

Arthur Head

May 31, 2024

5  out of  5
rating by Arthur Head
"Great experience working with Rene and Yesi! We needed insurance for multiple vehicles and after doing some comparisons Yesi gave us the best deal by far! Her communication was great and she made the process of getting our vehicles insured very easy! Would highly recommend Yesi!"
We responded:
"Wow! Thanks for the wonderful review Mr. Head! We truly appreciate your business and look forward to working with you for your insurance needs in the future!! 😊"
Profile photo of Candace Dadaian

Candace Dadaian

May 30, 2024

5  out of  5
rating by Candace Dadaian
"T h a n k Y o u Yesi!!! Thanks for the help getting me and my family great rates fast and efficiently. We are happy & looking forward to working with you in the future. Highly recommend <3"
We responded:
"Thank you so much Candance! We truly appreciate your review and we look forward to working with you in the future as well! I’m so glad that Yesi was able to help you and your family! 😊"
Profile photo of Donald Boyd

Donald Boyd

May 30, 2024

5  out of  5
rating by Donald Boyd
"Excellent service, helpful at the upmost"
We responded:
"Thank you Mr. Boyd! We appreciate you and welcome to our State Farm family!! 😊"
Profile photo of Juan Trejo

Juan Trejo

May 24, 2024

5  out of  5
rating by Juan Trejo
"Ashley was very helpful assisting me with my life policy 10/10 !"
We responded:
"Wonderful! Thank you Mr. Trejo! We truly appreciate you and welcome to our State Farm family. 😊"
Profile photo of Junnior Lima

Junnior Lima

May 14, 2024

5  out of  5
rating by Junnior Lima
"I had a great experience. Yesenia was outstanding, I was so pleased with the customer service I received."
We responded:
"Thank you for the review! We appreciate you and I’m so glad to hear about the outstanding service Yesenia provided! 😊"
Profile photo of Shareif Shelton

Shareif Shelton

May 10, 2024

5  out of  5
rating by Shareif Shelton
"Yesenia was more than professional! She made me feel like I was family and took care of me within seconds! I’ve been with state farm since I began having insurance and this is why"
We responded:
"Thank you Shareif!! Glad you are a part of our State Farm family!! I’m glad to hear that Yesenia was able to give you prompt and professional service! 😊"